FAQs
Here are some of the most Frequently Asked Questions
that we get here at First Solutions Inc.
What types of security solutions does First Solutions Inc. provide for homes and businesses?
We offer access control systems, alarm systems, video surveillance, and network cabling. Our services include the design, installation, and maintenance of fire and security alarm systems, CCTV, keyless entry, and fiber optic cabling.
How do I know if I need a professional security alarm system for my property?
If you want to protect against theft, vandalism, fire, or unauthorized entry, a monitored alarm system is recommended. Signs you need one include past break-ins, valuable equipment, or safety concerns.
What’s the difference between a fire alarm system and a security alarm system?
A fire alarm detects smoke, heat, or flames and alerts occupants to evacuate, while a security alarm detects unauthorized entry or suspicious activity.
Do you offer both installation and ongoing monitoring for security systems?
Yes. We design, install, and provide 24/7 professional monitoring for both fire and security alarm systems.
How does professional alarm monitoring work, and why is it important?
When an alarm is triggered, our monitoring center receives the alert and immediately contacts emergency services if needed. This ensures a faster response time and better protection.
What is an access control system and how can it help secure my business?
An access control system manages who can enter specific areas of your property, improving security by restricting access to authorized personnel only.
How does a keyless entry system work for residential or commercial properties?
Keyless entry uses cards, fobs, codes, or mobile apps instead of physical keys, making access faster and more secure.
Can access control systems be integrated with security cameras and alarms?
Yes. We can integrate access control with surveillance and alarm systems for a complete security solution.
What industries benefit most from using access control systems?
Industries like healthcare, education, retail, manufacturing, and office buildings benefit from controlled access to protect people, property, and sensitive information.
Do access control systems work during power outages?
Yes. Most systems have battery backups to maintain security until power is restored.
What’s the difference between CCTV and IP camera systems?
CCTV uses analog cameras connected to a DVR, while IP systems use digital cameras connected to a network, offering higher resolution and remote viewing.
How can video surveillance help prevent theft and improve safety?
Visible cameras deter crime, and recorded footage can help identify suspects and provide evidence.
Do I need high-definition cameras for my home or business security?
HD cameras offer clearer images, making it easier to identify people and details, especially in large or high-traffic areas.
Can I monitor my security cameras remotely from my phone or computer?
Yes. We install systems with mobile and desktop access so you can check live or recorded video from anywhere.
How many security cameras does my property need?
It depends on the size, layout, and security risks. We offer free consultations to determine the right coverage.
What type of network cabling is best for a small business — Cat 5e, Cat 6, or fiber optic?
Cat 5e is cost-effective for basic needs, Cat 6 supports higher speeds, and fiber optic offers the fastest speeds over long distances.
Why should I hire a professional to install my computer network cabling?
Professionals ensure the cabling is installed to code, optimized for performance, and tested for reliability.
How does fiber optic cabling improve internet and network performance?
Fiber optics transmit data faster, with less signal loss, and can handle higher bandwidth than copper cables.
Do you offer network cabling for both new construction and existing buildings?
Yes. We provide cabling solutions for both new builds and upgrades to existing infrastructure.
Can you upgrade my existing network to support faster speeds and more devices?
Absolutely. We can replace outdated cabling with Cat 6 or fiber optics for improved speed and capacity.
How much does it cost to install a professional security system in Northern California?
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How long does it take to install a security camera system for a home or business?
Most small to medium-sized installations in Northern California can be completed in one day. Larger or more complex systems may take several days. We provide a detailed installation timeline during your free consultation.
Do you offer warranties or service plans for security systems and network cabling?
Yes. All our installations include a manufacturer’s warranty, and we offer optional service plans for ongoing maintenance, system updates, and priority support.
Can you integrate my new security system with my existing equipment?
In most cases, yes. We can often connect new cameras, alarms, or access control systems to your current setup to save you money while improving security.